The Copilot Gap: Why Most Businesses Have AI at Their Fingertips but Aren’t Using It
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The Copilot Gap: Why Most Businesses Have AI at Their Fingertips but Aren’t Using It

Microsoft Copilot is now embedded across Microsoft 365, giving millions of employees AI directly inside tools like Word, Excel, Outlook and Teams. Yet adoption remains surprisingly low. This article explores the growing “Copilot gap” and why many organisations still aren’t using the AI they already pay for.

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